Expert IT support for Businesses in Basildon

At Stradcom, we provide reliable, hands-on IT support for businesses across Basildon. We look after the technical side of your company so you can focus entirely on running it.

Local IT support for Basildon

When something breaks, you need it fixed quickly. Because we support businesses in and around the Basildon area, we understand the local commercial landscape and the need for a prompt response.
We can solve most day-to-day computer issues in minutes by logging in securely over the internet. However, if a physical problem requires a hands-on fix, our technicians are close by and ready to visit your workplace to sort it out in person.

Practical IT services that keep you moving

We do not push complicated setups that your business does not actually need. We just focus on providing the solid, reliable systems required to keep your team working efficiently.

Helpdesk support

Get help from real technicians when something breaks, slows down or stops your team from working.

Microsoft 365 Support

We help with Outlook, Teams, SharePoint, users, licences, mailboxes and Microsoft 365 security settings.

Device Management

Support for laptops, desktops, printers and other devices, including setup, troubleshooting and maintenance.

Network Support

Help with broadband, routers, WiFi, switches, VPNs and the connectivity your business depends on.

Security Protection

Endpoint protection, email security, updates and practical guidance to help reduce the risk of cyber threats.

Backups and Recovery

We help protect your data with managed backups, restore checks and recovery support if something goes wrong.
We Work With

Let's Have a Chat

If your technology is getting in the way of running your business, it is time to get it sorted. Book a 30-minute discovery call to discuss your IT needs.

Contact us to discuss IT Support Services

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Honest Advice without the Jargon

We speak to you in plain English.

If your business needs new equipment or an upgraded network, we will explain exactly why. We provide sensible, cost-effective options that actually suit your budget, without confusing you with technical buzzwords.

Our clients say...

Read how we have helped businesses just like yours get their IT sorted.

John Foster

Stradcom have looked after out IT for the past 5 years and i would recommend them to everyone. Great service and support, responsive to any issues or problems and a great team. Keep up the good work. John Foster Managing Director Results Asset Management Ltd

Laura Perry

Worked with Charlie and his team for a number of years now! Wouldn’t go anywhere else for all of my IT and support needs!

Lynne Whittingham

I really cannot speak highly enough of the team, particularly Callum. Incredibly supported and quick to respond. Truly appreciated and highly recommended.

Frequently Asked Questions

Got a question about how we work? Have a quick look through our FAQs below. If you cannot find what you are looking for, just drop us a message and we will be happy to help.

Yes. We resolve most issues remotely because it gets you back to work much faster. However, if a computer will not turn on or a router is completely broken, we will come straight out to your Basildon premises to fix the hardware physically.

Yes. We support a wide range of local businesses, from small independent shops to busy commercial offices. We adjust our services to fit the exact size of your company so you never pay for support you do not need.

No. We offer simple and flexible agreements. We prefer to keep our clients by doing a consistently great job for them, rather than forcing them into long, restrictive contracts.

We know that downtime costs you money. When you call our helpdesk, you will speak directly to a technician who can start looking into your problem right away. For critical issues like a total network failure, we prioritise your business to get you back up and running immediately.

Yes. We can find reliable, business-grade laptops and desktops for your team. We install the software, configure all the settings, and deliver them to your office completely ready to use.