Expert IT support for Businesses in Rayleigh

At Stradcom, we provide straightforward, reliable IT support for local businesses in Rayleigh. We are here to fix things quickly when they go wrong and set your systems up properly in the first place, so you can get on with your actual job. 

Local IT Help when you Need it

Let us take care of the technical side, so you can focus on running your business. From everyday support to long term improvements, we’ll help keep your systems running smoothly.
Because we are local to Rayleigh, we offer a genuinely hands-on service. We can fix most daily issues quickly by logging into your computer remotely. However, if a problem cannot be solved over the phone, we are close enough to actually pop round to your office and sort it out in person.

What we actually do for Your Business

We do not sell boxed packages full of things you do not need. We just look after the essentials that keep your company moving.

Helpdesk support

Get help from real technicians when something breaks, slows down or stops your team from working.

Microsoft 365 Support

We help with Outlook, Teams, SharePoint, users, licences, mailboxes and Microsoft 365 security settings.

Device Management

Support for laptops, desktops, printers and other devices, including setup, troubleshooting and maintenance.

Network Support

Help with broadband, routers, WiFi, switches, VPNs and the connectivity your business depends on.

Security Protection

Endpoint protection, email security, updates and practical guidance to help reduce the risk of cyber threats.

Backups and Recovery

We help protect your data with managed backups, restore checks and recovery support if something goes wrong.
We Work With

Let's Have a Chat

If your current IT setup is causing you grief, or you just want a reliable local team to take the tech headaches off your plate, get in touch with Stradcom. We are always happy to have a completely no-pressure chat about what your business needs. 

Contact us to discuss IT Support Services

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Plain English IT Advice

We promise never to confuse you with technical jargon.

If you need a new setup or replacement laptops, we will tell you exactly what is required without trying to oversell you the most expensive gadgets. We just want to give you honest advice that fits your budget.

Our clients say...

Read how we have helped businesses just like yours get their IT sorted.

John Foster

Stradcom have looked after out IT for the past 5 years and i would recommend them to everyone. Great service and support, responsive to any issues or problems and a great team. Keep up the good work. John Foster Managing Director Results Asset Management Ltd

Laura Perry

Worked with Charlie and his team for a number of years now! Wouldn’t go anywhere else for all of my IT and support needs!

Lynne Whittingham

I really cannot speak highly enough of the team, particularly Callum. Incredibly supported and quick to respond. Truly appreciated and highly recommended.

Frequently Asked Questions

Got a question about how we work? Have a quick look through our FAQs below. If you cannot find what you are looking for, just drop us a message and we will be happy to help.

We do both. We can solve the vast majority of daily computer problems quickly by logging in securely from our office. However, if a problem requires a physical fix, such as a broken router or a dead server, our technicians are local to the Rayleigh area and will come directly to your premises to sort it out.

Not at all. We support Essex businesses of all sizes, from sole traders needing reliable email setups to growing offices with dozens of staff. We will only recommend the level of support that actually makes sense for the size of your business.

We believe in keeping things flexible. We offer simple, transparent agreements without locking you into rigid multi-year contracts. Our focus is on providing a service so reliable that you simply choose to stay with us.

We believe in keeping things flexible. We offer simple, transparent agreements without locking you into rigid multi-year contracts. Our focus is on providing a service so reliable that you simply choose to stay with us.

We believe in keeping things flexible. We offer simple, transparent agreements without locking you into rigid multi-year contracts. Our focus is on providing a service so reliable that you simply choose to stay with us.

We know that downtime costs you money. When you call our helpdesk, you will speak directly to a technician who can start looking into your problem right away. For critical issues like a total network failure, we prioritise your business to get you back up and running immediately.

Yes, we can handle the entire process. If you need new equipment, we can source reliable business-grade computers, set them up with all your software, and install them at your office ready to go.