Privacy Policy

Last Updated: 30th August 2024

Stradcom Ltd (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website stradcom.co.uk (“Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

1.1. Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register on the Site
• Subscribe to our newsletter
• Fill out a form
• Make a purchase
• Communicate with us directly

This information may include your name, email address, phone number, postal address, payment information, and other details necessary to provide the services you request.

1.2. Non-Personal Information

We may also collect non-personal information automatically when you visit the Site. This may include:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages visited
• Time spent on pages
• Clicks and other user interactions

2. How We Use Your Information

We may use the information we collect in the following ways:

• To operate, improve, and personalize the Site
• To provide customer support and respond to your inquiries
• To process transactions and send related information
• To send periodic emails, newsletters, or promotional materials
• To analyze and understand user behavior to improve our services
• To protect our rights and enforce our policies

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze traffic and usage patterns
• Improve the functionality and user experience of the Site
• Serve targeted advertisements

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of the Site.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service providers who assist us in operating the Site and conducting our business
• Third-party partners for marketing and promotional purposes, only if you have given consent
• Law enforcement or regulatory agencies if required by law or to protect our legal rights

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

7. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received such information, we will delete it from our records.

8. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Opt-out of receiving promotional emails by following the unsubscribe link
• Request a copy of the personal data we hold about you
• Withdraw consent for data processing where applicable

To exercise these rights, please contact us at support@stradcom.co.uk.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date above. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Stradcom Ltd
Mapline House, 14 Bull Lane, Rayleigh, Essex, SS6 8JG
0333 366 1000
support@stradcom.co.uk

This Privacy Policy is intended to comply with applicable laws and regulations. Your continued use of the Site after any changes to this policy will constitute your acknowledgment of the changes and your consent to abide and be bound by the updated Privacy Policy.